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Warranty Goods Tracking by Serial Number

30.05.2014 00:00

This video is from 2014. The program’s design has changed considerably, and it has gained more features. However, the way many modes work has stayed the same or remains very similar. We are updating our knowledge base and video lessons. Since 2022, videos have been exclusively in Ukrainian.

Registering a serial number

Serial number tracking is needed when it is important to know the movement of each individual item, not just the total quantity of goods. When receiving goods, register the number shown on the item and check it against the supplier’s document. For sales, internal transfers and stocktaking, select the actual item with the matching number. This lets you trace where the item was and to whom it was transferred.

Warranty and returns

Use the number to find the sale, date and warranty period; check the related supplier before processing a return. After handing the item over to the supplier, track the document and the subsequent receipt of the replacement item. The report on goods under warranty helps you check their status. The 2014 webinar shows the old interface; current setup and document workflow steps are described in the option details.

More details: Serial number tracking