Page 22 - Trade management
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05.02.2026
How to Handle Customer Complaints: Clarify the Issue, Correct the Mistake, and Check the Outcome
Organize complaint handling so customers receive a clear response, an explanation of what happens next, and a follow-up check. Listen to the complaint, clarify the circumstances, acknowledge any confirmed mistake, and state the expected time to correct it.
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05.02.2026
Holiday sales: when discounts cease to be the main argument
How to boost holiday sales: short sales, early discounts, "mystery boxes", psychological pricing, loyalty and bloggers
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03.02.2026
Marketing for Non-Marketers: How Store Owners Can Create a Promotion Plan
Build a promotion plan with a clear goal, audience, offer, and actions. Set a budget, allow for your own time, and decide how to track results. Choose channels you can keep up with.
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03.02.2026
Promoters: 5 rules without which this marketing doesn't work
Promoters: how to get measurable leads from offline contact, set up control, script, work radius, and minimize risks
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03.02.2026
In-store tasting: practical rules for business
In-store tastings: how to increase shelf sales, prepare a promotional table, coordinate promotions with the network and evaluate the result
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30.01.2026
Acquiring in retail: connection, requirements for sole proprietors and accounting
Acquiring for sole proprietors: how to accept cards, requirements, fines and record commissions and payments in Torgsoft with a POS terminal
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29.01.2026
Trade Fraud: How to Stop Employee Theft Using Accounting Software
Minimizing internal fraud risks in retail with Torgsoft. Analysis of staff theft schemes, security settings, and inventory control.
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29.01.2026
What to do if there are no customers?
Retail Sales Growth Plan: Rapid Value, Marketplaces, Customer Return, Collaborations, and Funnel Loss Control
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29.01.2026
CIA secrets for your business: 5 analysis techniques that will change the rules of the game in Ukrainian retail
Structured CIA Analysis Techniques: How to Reduce Cognitive Errors, Calculate Risks, and Act in the Uncertainty of Ukrainian Retail
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27.01.2026
How to display goods in a store: 15 rules of merchandising
How merchandising strategies increase unplanned purchases using proper zoning, effective product layout and psychological techniques in stores
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26.01.2026
Strategic AI trends 2026: what Ukrainian entrepreneurs need to know to stay ahead
AI trends 2026 for entrepreneurs: measurable ROI, agent systems, worker orchestration, concierge service, cybersecurity
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24.01.2026
How to Communicate with Suppliers: Request, Agree on Terms, and Check a Delivery
Start each purchase with a specific request. Keep a record of agreed terms, compare the goods received with the order, and tell the supplier about any discrepancies. Decline clearly, without making commitments you cannot keep.
Torgsoft is a ready-made solution for warehouse, financial, and inventory management for small and medium-sized businesses
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